DRAGON KEY CORP. provides a unique LIFETIME WARRANTY against defects in materials and workmanship under normal use for for every DK HAZE 2.0 EVO purchased by the original end-user in an authorized retailer or distributor. If a physical defect arises and a claim is received, at its option and to the extent permitted by law, Dragon Key Corp will either (1) Repair the product defect, or (2) Exchange the product with a product that is new or is at least a functionally equivalent product.
The Lifetime Warranty does not apply to normal performance degradation of batteries or neglecting to adhere to cleaning instructions. Batteries have 6 moths limited warranty from the date of purchase by the end-user.
Please contact the DRAGON KEY CORP./ Dk HAZE Pro’s support team to learn more about our Battery Replacement Service.
Exclusions and Limitations
The Lifetime Warranty applies only to products manufactured by Dragon Key Corp. that can be identified by the DRAGON KEY CORP, DK HAZE , DK HAZE 2.0 EVO
trademark, trade name, or logo affixed to them and purchased at an authorized retailer, serviced by an authorized DRAGON KEY CORP distributor.
The Lifetime Warranty does not apply to any non-DRAGON KEY CORP / DK HAZE / DK HAZE 2.0 EVO products.
This warranty does not apply to:
(a) damage caused by accident, abuse, misuse, flood, fire, earthquake, acts of piracy, or other external causes.
(b) to damage caused by operating the product outside the permitted or intended use as described by DRAGON KEY CORP;
(c) to a product or part that has been modified to alter functionality or capability;
(d) to cosmetic damage, including but not limited to scratches, dents, and broken plastic.
Important: Warranty applies to original end-user purchaser only and is non-transferable.
Warranty does not apply when purchased through a 3rd party reseller such as eBay, Newegg, Craigslist, Alibaba, Amazon or any other purchasing website that isn’t www.dkhaze.com , the official website for Dk Haze / DK HAZE 2.0 EVO products.
DK HAZE warranties only apply to devices purchased at any authorized retailer serviced by an authorized DRAGON KEY CORP/ DK HAZE / DK HAZE 2.0 EVO distributor.
For questions regarding authorized retailers, please contact us.
If you prefer to contact us by phone, please email the DRAGON KEY CORP Pro’s support team to firstname.lastname@example.org with your phone number and preferred call back time.
Intentionally opening up or disassembling your device in any way will void your warranty.
Technical specifications may vary, this will not affect in any way the DK HAZE 2.0 EVO performance.